A note of sincerest thank-you for your polite, excellent customer service, which we have required twice in two days, of late. Though it was the week-end and we left a voice mail, you surprisingly responded almost immediately. Your site is easy to navigate, directions and options are clear, simple to use, and obviously much less expensive than the cost of a lawyer. In fact, we asked our lawyer about making our will, on your site and he endorsed this. It is gratifying to obtain the product in-hand, the result of our explicit input, so quickly and efficiently. Thank you for providing a much-needed service at a reasonable cost. We plan return to update and keep current our documents. Thanks and sincerely. – Jill Conroy